How do I provide access to Enhancements?

[robinf_chadwick]

I have several IT users that all have the ITIL role and I want to be able to assign Enhancements to them and allow them to create, edit and close enhancement records.   What role do I provide the users to do this?

Thanks in advance

Robin

[Pradeep Sharma]

Hello Robin,

Try with role rm_enhancement_admin

[sachin_namjoshi · Accepted solution]

Hi Robin,

Please provide feature_user role for users to access enhancements.

http://wiki.servicenow.com/index.php?title=Enhancement_Requests_in_Scrum#gsc.tab=0

Regards,

Sachin