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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 29, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Difficulty using custom events in UXA I created a custom event using the snAnalytics API as recommended in the documentat... Read More Developer forum Step-by-step first contact resolution report for one support group Within Australian and ... Read More Developer forum Source-to-pay workspace Hi Team,I have created two reports directly from SOW workspace. The problem here is when I clicking on t... Read More Developer forum How to add hyperlink in catalog (checkbox field in catalog item) item Requirement:Display a ... Read More Developer forum g_form.clearValue not working for select box variable I have a simple on change catalog client script as bel... Read More Developer forum LDAP Filter Condition Hi, I want to build LDAP Server filter condition based on an RDN and Filter condition from multiple OUs ... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More SecOps events ServiceNow is headed to Black Hat USA 2026 ServiceNow at Black Hat: Security for the infinite-threat era Most security tools s... August 01-August 6, 2026 8:00 AM https://your.servicenow.com/blackhat2026 Read More SPM events ServiceNow Exchange: From Strategy to Results - ServiceNow SPM End-to-End Get started with Servi... 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Activity in Developer

Legal Matter Templates - How to Trigger

I created a Legal Matter Template and associated it with an Intake Form (Category) and Record Producer. However, when I submit the intake form, the phases and tasks are not being created as I expected. I dug into the Digital Forensics intake form to ...

  • Question

Search for Duplicates UI action DOES NOT display for KA in SOW

Hi expertsSearch for Duplicates UI Action is only displaying in the Classic UI for KA. I even tried to enable/checkbox Workspace Form button on the UI Action but it does not show in the Service Operation Workspace for KA. Can someone please guide me ...

  • Question

dex sam reclaimation rules

Hi In dex can we reclaim the devices or applications same like in sam if yes where is that option

  • Question

Dex service experience and user metrics

In dex scores there are service experience and user metrics tab so user metrics tab is not populating even we completed surveys, for service experience incidents related to that device are resolved then also it is not populating. do we need to config...

  • Question

Hide Form Annotation in Workspace solution

As I was struggling to find an article/solved question to achieve this requirement recently, I want to share my trick to get it done. Unfortunately, DOM manipulation is not supported in Workspace. As a result, even if you create an HTML annotation wr...

  • Question

How to update a variable inside a Multi‑Row Set via Flow Designer

Dear all,I’m facing a small challenge with a catalog item that uses a Multi‑Row Set variable.Within my Flow (Flow Designer), I need to update or add a value (specifically the deviceName) inside one of the rows of this Multi‑Row Set.So far, I can read...

  • Question

Difficulty using custom events in UXA

I created a custom event using the snAnalytics API as recommended in the documentation, but I need to track clicks on UI actions and list actions. I understood that I could use this API, but it only works for the portal; I searched the documentation ...

  • Question

We need to remove user subscription from the sys_user_set

Hi Team, We need to remove subscription for the inactive users from sys_user_set table list. Under thed RR user subscription. Please let me know how to remove inactive users via code. Please help me on this. Please find the below screenshot for refer...

  • Question

LDAP Filter Condition

Hi, I want to build LDAP Server filter condition based on an RDN and Filter condition from multiple OUs using only one filter condition. I tried RDN: OU=User Accounts,DC=abc,DC=xyz,DC=org and filter: (&(objectClass=user)(objectCategory=person))OU 1: ...

  • Question

Resolved! implementation strategy

 We are implementing a CRM system for a medical device manufacturing company (Company X). The system will be used by sales representatives, system administrators, and team members managing sales rep shelf inventory.Before Company X can sell or delive...

  • Question

ACL on Task.Universal Request

Good morning, I have created a record producer and have added Task.Universal Request to the related links.As an admin I can access the interceptor page but as a non-admin I cannot.What ACL needs to be updated for this?I would have thought task.univer...

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