How do we copy over the Multi Row Variable Set answers along with questions to the HR Case 'Payload' or as comments?

RP13
Tera Contributor

Hi All,

We have a requirement to upgrade one of out catalog items, and taught the multi row variable set would fit the bit as it looks neat in comparative to the regular VS. Hence i was able to implement it, however the user submitted data does not get copied over to the payload / as the comments. Other details are captured, can you please help to point out how to copy over the MRVS answers to the payload along with its question?

1 ACCEPTED SOLUTION

Chuck Tomasi
Tera Patron

You can copy them over with script. This article should be helpful.

Scripting the Multi-row Variable Set

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3 REPLIES 3

Chuck Tomasi
Tera Patron

You can copy them over with script. This article should be helpful.

Scripting the Multi-row Variable Set

Chuck Tomasi
Tera Patron

FYI - A response to this post was featured on the Community Live Stream video. I invite you to watch the episode.

Video: Community Live Stream - 2020-01-06 - Developer Community - ServiceNow Community

Thank You Chuck for pointing out, let me work this through using this script:)