Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How do you control the visibility of workspaces in the banner?

Meloper
Kilo Sage

Meloper_0-1761294054684.png

How do you control the visibility of workspaces in the banner?
I mean, can I remove workspaces from the banner completely, and can I filter the workspaces that appear there, i.e., how can I set which workspaces appear there and which do not?

1 ACCEPTED SOLUTION

prerna_sh
Tera Sage
Tera Sage

Hi @Meloper 
Please go through below article, you'll get step by step process:

https://www.servicenow.com/community/app-engine-forum/workspaces-how-to-hide-restrict-users-workspac...
https://www.servicenow.com/community/itsm-blog/hiding-workspaces-from-header-menu-in-next-experience...
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1167916
-------------------------------------------------------------------------------------------------------------------------------------------
If my response solves your query, please marked helpful by selecting accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna

View solution in original post

8 REPLIES 8

SarthakKashyap_1-1761298065832.png

Menu active to false

 

 

Result 

SarthakKashyap_0-1761298049004.png

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Meloper 

You can disable that completely but I won't recommend that as you will have to update OOTB component which is not recommended.

Instead control the visibility

if logged in user satisfies visibility for any 1 workspace that Workspaces will be shown in banner and when you click that Workspaces text list of workspaces will be seen which user can then navigate to.

this KB explains it well

Manage visibility of Workspaces menu in Unified Navigation 

Example: open your workspace in UI Builder and then Click on Experience Settings, See the roles and you can see the ACL as well

If you don't want user to see particular workspace then ensure your user doesn't have that role in that ACL either directly or via inheritance.

AnkurBawiskar_1-1761298351661.png

 

AnkurBawiskar_0-1761298288981.png

AnkurBawiskar_2-1761298371899.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Meloper 

Thank you for marking my response as helpful.

As per new community feature you can mark multiple responses as correct.

💡 If my response helped, please mark it as correct as well so that this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

mayankkumar
Kilo Patron
Kilo Patron

Hi @Meloper,
You can accept multiple responses as solution, if my response was helpful, mark it as helpful or accept it as solution
Thanks & Regards
Mayank