How do you get Container Start, Container Split, Container End in a Variable Set to work in Service Portal?

Diana27 · ‎09-23-2020

Hi,

Newbie here with some issues.

When I add a Variable Set with Container Start, Container Split, Container End to a Catalog Item it displays correctly in Catalog UI but not in the Service Portal. The same Catalog Item has standard variables where I am using the Container options and that section display consistent in both the Portal and Catalog UI.

Is this normal? I'm in my PDI using Paris.

I will attach screenshots to try to explain.

Thank you,

Diana

Mark Roethof · ‎09-23-2020

Also just verified. Only using a Container Split on a Variable Set works fine on Platform UI and Service Portal.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Mark Roethof · ‎09-23-2020

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