Map to field on Variable Set

[SumanthMora]

Map to Field column on the variable set (for Record Producer)  variable disappears.

Whereas on my PDI it is not. What could be the reason. 

Found this Link but why it is showing on PDI

https://hi.service-now.com/kb_view.do?sysparm_article=KB0610341

Thanks

[Deepak Ingale1]

yes, it is by design, what alternative you can use to use PRODUCER. to access the variable and map to field of CURRENT record being created in record producer script

https://docs.servicenow.com/bundle/london-it-service-management/page/product/service-catalog-managem...

example could be

 current.caller_id = producer.user_name; // ( caller_id is field on incident target table, user_name is variable name of the variable set containing caller info )

Note: Please mark reply as correct if it has answered your question

[Troya1]

Thank goodness!! This worked

[Mark Roethof]

Hi there,

The field disappears due to UI Policy. And is there because the map 2 field does not work for Variables within Variable Sets. I've tested this before (Pre-Madrid).

Though, you could make a workaround for this. What we have done, we scripted the map 2 field into the script field of the Record Producers. Because the script was most of the times the same, we actually put this in a script include (for efficiency / maintainability), and only call the script include thru the script field in the Record Producers that contain that Variable Set.

Maybe this is an idea for you?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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[Troya1]

I am not that familiar with script includes.  How would I create and call the following within a RP?

current.u_reference_1 = producer.u_reference_1;
current.requested_due_by = producer.requested_due_date;
current.u_glide_list_3 = producer.additional_parties;