How do you redirect a user from one portal to another?

[e_wilber]

How do we redirect a user from one portal to another? I'm not talking about redirection after logging into the instance.

Scenario: We created a new public facing portal so non-authenticated users can submit a form. If an authenticated user goes to this public portal, we want to redirect them to the /esc portal instead so they can't use the public portal.

How do I configure this?

[Community Alums]

Hi @e_wilber ,

This Article should help you : https://www.servicenow.com/community/now-platform-blog/6-ways-to-set-up-your-service-portal-for-redi...

[e_wilber]

I don't think any of that applies. That's just for logging in and redirection, we're not trying to make any changes there.

We need to do a check when someone loads a portal to see if they are logged in. If they are, we want to redirect to a different portal.