How do you set the Field Order in Form

[Mike160]

I added a field work_notes to the Request Item form using Configure->Form Design.

I positioned it below the Additional Notes field in the Selected List in Configure->Form Layout.

My expectation is that the Additional Notes field would display above the Work Notes field on the form. However, the Work Notes field displays above the Additional Notes field.

I've double-checked the From Layout and the Additional Notes field is listed above the Work Notes field in the Selected List.

How do I get the positioning I want?

Thanks,

Mike

[Nithish1 · Accepted solution]

Hi Mike,

Click on the icon filter

Click on Configure variable fields and rearrange them here.

Thanks,

Nithish

[Brent Sutton]

Hi Mike,

To change the order of the journal fields (additional comments, work notes) you need to create a sys_properties and change the order there.

1. Type sys_properties.list in the application navigator
2. search for "glide.ui.sc_req_item_activity.fields" property. If it doesn't exist then create it using the name I provided
3. Set Type: string
4. Value: stage,cmdb_ci,state,opened_by,comments,work_notes,*Attachments*,*Email*

***** Notice how comments comes before work_notes in the value section. The value section contains the fields you want to be available in the activity stream. You'll need to amend these to what makes sense for your organisation *****

sys_properties (glide.ui.sc_req_item_activity.fields) example:

Result:

Let me know if this worked for you

Brent

P.S. If my suggestion helped then please mark as helpful and/or correct so other community members can benefit from this information.