How long does it take for property change to reflect?

Ravish Shetty
Tera Guru

We have a property change being moved to our production instance.

How long will it take to reflect this new change as the Ignore cache is false.

Do we need to do a cache flush manually by doing a cache.do?

If yes then are there any significant implications?

Can there be an alternate approach for this?

8 REPLIES 8

manikorada
ServiceNow Employee
ServiceNow Employee

Ravish,



I would suggest to do a cache flush in non business hours. But you will be able to do that one only one node as you will always be on on node.


I would suggest to contact Hi so that they can do that for you.


Hi Mani,



You can only invoke a cache.do on one node, the node you are logged into, but after invocation cache.do will   run on all nodes without further action being taken.


So Technical Support is not normally required to assist with a cache.do.



Best Regards



Tony


Subhajit1
Giga Guru

For On-Premise Instances, we just perform a Node restart for all the Nodes one by one.


If you know the exact URL of the nodes of your Instance then you can do a cache.do logging into each node indivisually.


Hi Subhajit,



I do not think you need to carry out a cache.do by logging into each node individually.


As I mentioned earlier in this thread, you can only invoke a cache.do on one node, the node you are logged into, but after invocation cache.do will   run on all nodes without further action being taken.



If you have an on-prem instance you can check this.


Create a property with ignore cache = true.


Change this property value on one node.


Check this property values on all nodes - they should be inconsistent.


Carry out a cache.do on one node.


Again check this property values on all nodes - they should all have the new value



If you have the time, and the inclination perhaps you could try this and share results with the Community?



Best Regards



Tony