How Make attachment mandatory using Script and it should be work Both in Native UI and Portal?

[Raviteja24]

Hi,

I have created a onSubmit client script which is used to make attachment mandatory . But , it was working in portal and it is not working in backend.

It was showing error in backend 

Thanks,

[Anand Kumar P]

Hi @Raviteja24 ,

you can use below script onSubmit client script and make the isolate checkbox in client script make it false.

function onSubmit() {

var countRequired = 1;

if(window == null){
// portal
if(this.document.getElementsByClassName('get-attachment').length != countRequired) {
alert('You must add attachments before submitting this request.');
return false;
}
}
else{
// native view
var length = $j("li.attachment_list_items").find("span").length;
if(length != countRequired){
alert('You must add attachments before submitting this request.');
return false;
}
}
}
}

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand

[Raviteja24]

Hi @Anand Kumar P ,

I'm seeing same error in backend.

Thanks,

[Raviteja24]

Hi @Anand Kumar P ,

Can you please give the context over "window" keyword??


Thanks,

[Anand Kumar P]

Hi @Raviteja24 ,

If the user want to setup client script run both in desktop and service portal, to differentiate it  

if(window == null){ // it will check if script is running on serviceportal.

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand