How modify UI catalog item? (HTML/CSS/DOM)

Juampi
Tera Contributor

‎01-13-2022 07:44 AM

Hi everyone. 

I am a new user of servicenow instance. I need to modify the UI from a one catalog item. 

For example I would like to change the color and font of the "Assets" title or for example delete definitively  the "Remove all" button. I don't know where I can do it.  I try by UI Policy script and I can't do it because the script is limited.   

Please. Could you help me please?

 find_real_file.png

Thanks!

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Maik Skoddow
Tera Patron
Tera Patron

‎01-13-2022 10:47 AM

Hi @Juampi 

all catalog item forms are rendered the same way to guarantee a consistent user experience. And there is no easy way to change the colors of single labels or delete the "Remove all" button.

Yes, it would be possible with some efforts and a deep understanding of HTML, CSS & JavaScript. But even if you could do the customizations, they would not apply automatically to the other experiences like UI16 and Agent Workspace.

Therefore I cannot recommend what you want to do.

Kind regards
Maik