How to access glide record object in notification

Obito
Tera Expert

Hi all,

 

I am triggering event using gs.eventQueue() method. I know we can access param1 & 2 using event.param but how can I access glide record object which is passed.

 

Thanks.

1 ACCEPTED SOLUTION

Ravi Gaurav
Giga Sage
Giga Sage

Hi @Obito 
Please use Email Script. Like Shown in Below.

 gs.eventQueue()  you can use it here also as Its a server side call. Mostly we use on Workflow or BR

RaviGaurav_0-1725256621357.png



And call this on Notification :- ${mail_script:Incident_Details_Script}


--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

View solution in original post

2 REPLIES 2

Ravi Gaurav
Giga Sage
Giga Sage

Hi @Obito 
Please use Email Script. Like Shown in Below.

 gs.eventQueue()  you can use it here also as Its a server side call. Mostly we use on Workflow or BR

RaviGaurav_0-1725256621357.png



And call this on Notification :- ${mail_script:Incident_Details_Script}


--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/

Hi @Obito 

If you find it helpful do accept the solution. Thanks 🙂

--------------------------------------------------------------------------------------------------------------------------


If you found my response helpful, I would greatly appreciate it if you could mark it as "Accepted Solution" and "Helpful."
Your support not only benefits the community but also encourages me to continue assisting. Thank you so much!

Thanks and Regards
Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
CGI
M.Tech in Data Science & AI

 YouTube: https://www.youtube.com/@learnservicenowwithravi
 LinkedIn: https://www.linkedin.com/in/ravi-gaurav-a67542aa/