How to access knowledge based in SN from REST API

[wakespirit]

Dear all,http:<

I need from an external application to access ServcieNow knowledge based article.

What is the URL I should initiate a GET in order to retriev that list ? I would like to test it first from GOOGLE ARC tool

http://<my servicenow>/???/<Table> ???

Thanks for your help

regards

[wakespirit]

Thaanks for your reply, but what if the string or set of words are part of other field as well like TAG, or description, or in content of the knowledge ?

how can I build the query ?

[Alikutty A · Accepted solution]

If there is a one to one relation with the article then you could fetch data from the related table using the REST API. For eg Configuration item - it is related to the article and you could fetch data from the CI. 

If the relation is from a different table, then you need send a second query on the other table and fetch the details.

Refer to this post and you can see on how to dot walk:  https://community.servicenow.com/community?id=community_blog&sys_id=49fda22ddbd0dbc01dcaf3231f9619cf&view_source=searchResult

GET /api/now/table/incident?sysparm_limit=1&sysparm_fields=number%2Clocation%2Clocation.name%2Clocation.city

[Alberto Consonn]

Hi,

If you're querying the knowledge base table you need to set your endpoint to http://<my servicenow>/api/now/v1/table/kb_knowledge

I would recommend use the REST API Explorer to help with your integration, check below:

REST API Explorer

Hope this will be useful for you.

Please, remember to mark Correct or Helpful if you find my response useful.

Cheers
Alberto