How to achieve if few subcategory depends to all category in incident form

[Saroj Patel]

Hi,

I have configured around 30 categories in incident form with dependents subcategory now i got a new requirement 

i have 3 subcategory which should be available for all categories so how do i configure and what will be the best approach.

[Dr Atul G- LNG]

Hi @Saroj Patel 

No direct way, other than adding them manually in all categories again or create a new categories and use 3 sub categories and educate users.

[Anil Lande]

Hi,

There is an alternative but that will work only on Form View. Not applicable in List View.

Create On Load client script and add Option through script using method:

g_form.addOption('subcategory','choice_value', 'Choice Label');

[Anil Lande]

Also you need to write one onChange client script running on change of Category to set your choice every time category changes.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }

    setTimeout(function() {
        g_form.addOption('subcategory', 'choice_value', 'Choice Label');
    }, 1000);

}

Need to use setTimeout so that it will set option once depended choices are loaded.