How to activate the ITBM modules for my instance.

RZim
Tera Contributor

I received a new instance, but it does not seem to contain the ITBM (IT Business Management) modules for Project/Portfolio and Financial Management pieces I am interested in.  Under Activate Plug-ins, there is no selected for ITBM.

How do I request the ITBM modules to be activated?

Thank you.

3 REPLIES 3

erik_brostrom
Mega Guru

Its not called ITBM,  but actually Project portfolio suite with financials, see the docs:
https://docs.servicenow.com/bundle/jakarta-it-business-management/page/product/project-portfolio-suite-with-financials/task/t_ActivateProjectPortfolioSuiteWithFinancials.html

Abhi95
Mega Expert

You can open activate this plugin Project Portfolio Suite with Financials to work on ITBM Modules.

Please mark this answer correct if it helps you.

The id of that plugin is com.snc.project_management_v3 (that you can look up in the all application browser (Project Portfolio Suite with Financials in the search lead to a wrong plugin result in Paris Patch 5))