How to add a hint to a true/false field?

HaniyaH · ‎05-20-2025

Hi,

I have a requirement to add a hint to a true/false field type. There are other fields in the system with the hint (little question mark in circle) but they seem to be reference fields.

I have checked the configure dictionary of the field and there is no help text field available for the form layout. How do I do this?

Thanks

Brian Lancaster · ‎05-20-2025

Check boxes do not have hints. You could use a client script with showFieldMessage to display some text under the checkbox variable.

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Mouli3 · ‎05-20-2025

Hi @HaniyaH

Unfortunately, This is not supported for checkbox.

For such requirements, try to write a onLoad scripts with show field message

g_form.showFieldMsg('field_name', 'This is a sample help text', 'info');

Please mark this response as correct or helpful if it assisted you with your question.

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Ankur Bawiskar · ‎05-20-2025

@HaniyaH

I agree with what @Brian Lancaster has mentioned

Try that approach and share the feedback

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Muhammad Salar · ‎05-20-2025

Can you show by screenshot what exactly you are saying? is it table field or catalog variable?

Are you talking about this?

HaniyaH · ‎05-25-2025

Hi,

I think there is some custom functionality in my instance. For the checkbox field, at the bottom there are form sections like attributes and labels etc. within the label section there was a field called hint and that was empty, by filling that in I was able to get the hint in the checkbox field. But I don’t know if this is available oob or not.

I found this by going to sys_dictionary table and filtering by field type=true/false and then checking a few fields on different tables that had hints. Going to their configure dictionary to see how it was being done.