How to add a list of CI from Catalog variable to Affected CI related list?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-05-2020 09:13 AM
I have a list collector of CI (cmdb_ci) in my catalog. Upon submission I would like it to be added to the Affected CI related list on my RITM module. Do you have any idea how to do this? Thank you very much.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-05-2020 09:38 AM
you will have to configure workflow activity for your catalog item to insert list collector values from variable to task_ci table.
Regards,
Sachin
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-05-2020 10:22 AM
Could you please specify how to do that? thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-05-2020 09:45 AM
Hi,
yes, there is a field on the Catalog Task (cmdb_ci). So if you set the value then it will automatically show on the Related List
OR
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-05-2020 10:22 AM
How do I set up Catalog Task (Script) in Flow Designer? Thank you very much.
In the workflow under Catalog Task (Script), you can set the value:
task.field_name = current.variables.varaibale_name;
Kindly mark it correct and helpful