How to add a list of CI from Catalog variable to Affected CI related list?

gale3
Kilo Contributor

I have a list collector of CI (cmdb_ci) in my catalog. Upon submission I would like it to be added to the Affected CI related list on my RITM module. Do you have any idea how to do this? Thank you very much.

10 REPLIES 10

sachin_namjoshi
Kilo Patron
Kilo Patron

you will have to configure workflow activity for your catalog item to insert list collector values from variable to task_ci table.

 

Regards,

Sachin

Could you please specify how to do that? thank you.

Priyanka Chandr
Mega Guru

Hi,

yes, there is a field on the Catalog Task (cmdb_ci). So if you set the value then it will automatically show on the Related List

OR

In the workflow under Catalog Task (Script), you can set the value:

task.field_name = current.variables.varaibale_name;

Kindly mark it correct and helpful

 Thanks,
Priyanka

How do I set up Catalog Task (Script) in Flow Designer? Thank you very much.