How to add a new option to the "status" field or configuration items

DevtoSME
Giga Guru

i have a task where i need to add
- Change "Retired" to "Recycled"
- All assets currently listed as "Retired" can be changed to "Recycled"

 

 

however when i changed the retired to recycled it did not show up as an option to update all records to recycled. how do i add this status if i cant just change the options from one to another. 

1 ACCEPTED SOLUTION

Hi @DevtoSME ,

 

If you need to change the retired status in the alm_asset table, Then you need to look for the one i posted below. When you have found it, please change label from retired to recycled as the requirement is based on.

 

AndersSkovbjer_0-1678950326069.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

7 REPLIES 7

Do i need  to change the status of cmdb so it can change o all the assets or just alm_asset

Hi @DevtoSME ,

 

Which classes is the CIs in which is stated as retired and not recycled?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

I changed the alm_asset was changed to recycled and the config assets are still showing as retired