Hello, I tried to create custom workspace by follow the instruction from this link: https://www.servicenow.com/community/next-experience-blog/workspace-essentials-create-a-custom-configurable-workspace-from/ba-p/3161658#getting-started The list page ...
Hello All.I need to override a UI Action (list banner button). What I already tried: 1. Created a 2nd UI Action (list banner button) to the same table with the same action name and order less than the old one. Problem: This works when the condition...
I have duplicate user accounts that got created and were assigned to Opened for/Subject person fields and I need a way to be able to edit these from a list view. I used to be able to do so without issues but no longer. I was thinking of creating a ...
Hi all, I'm currently a bit helpless about this topic I would have assumed is fairly simple. My first problem is related to the approval record. I just added two html lines, one to show the requested_for which perfectly works out and the second was f...
Suppose I have created a custom field called 'Component with Issue'. In this field, I want to show the hierarchy of the product models to appear such that the end user can drill down to the actual component in which the issue is present. What is the ...
In the CSM Workspace under customer account, i can see in the developer instance a nice looking tab called "Customer Information" but for some reason i dont have it on my instance.Why can it happen ? (Picture attached is the tab im missing)
Hi All,I've written a onChange catalog client script on Subcategory field. whenever a specific subcategory is selected then the description field should be visible and should become mandatory. After Subcategory value changes back to --None-- the desc...
Hi All,we have Category and Subcategory variables, Select Box type variables in catalog item. I want to make a subcategories choices dependent on category choices. How do I achieve this? Please refer below screenshots.
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Hi All, we have already set up BCM module on our dev instance. But now we want to set it up on another lower instance from scratch. As I am new to BCM module, what are the things I should take care while setting up the module. (like while installing ...
Hi all, Is it possible to let AI search look into or search for Affected Products linked to KB article. We don't want to have a custom field created on kb_knowledge to store all the Affected CI's . The Affected Products linked to KB article are not ...
I am able to use many of the other actions within the scope without issue. But, when attempting to use Create User, I consistently get this error: "Action Status": { "code": 1, "message": "Error: Access is denied (Process Automatio...
Hi All, How to Trigger surveys based on requirements given in the catalog? Thanks & Regards,
Hi everyone,I’m working on a Transform Map where one of the fields is set as coalesce.I would like to show a custom error message in import_log when this coalesce field is empty in the source data.I tried adding this check in the onBefore script: if ...
I have created a Oauth profile and I am trying to hit from postman , when I kept the username , password , Clientid , clientsecret in the body I am getting the access token in request body But when I tried it keeping Authoization as Oauth 2.0 and pro...
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