MCP installation.
Hi All,I am unable to install the MCP server on my PDI because it is showing as unavailable. Could someone please advise on how I can resolve this?
Forum Posts
EnforceOCSPCheckOnNetworkError(Exploring ServiceNow System Properties You Didn’t Even Know Existed)
If you find this content helpful please upvote, thank you Forget ServiceNow for now.Say, for example, you open any secure website, like your bank’s website. Since it is a secure website, it uses HTTPS, and that website provides a certificate which ba...
Auto populate not working
I have been tasked with creating a catalog item of which i have the following acceptance criteriaAs a user, I need the following fields to display if "New User Account" is selected for "What is your account request?"(show the following fields from th...
PDI Australia version, no change management menu on fresh load.
Hi,I'm new to the PDI, so in the end had someone more experienced have a look for me. When I created a new instance using the Australia version, I did not get any menu options appearing for change management. You could search for and modify change ti...
Copying a change request copies all the related change task and attachments
When copying a change, the associated change tasks and attachments are getting copied. We need a functionality where when user selects copy change the system should display the Attachments and the Change tasks associated and user should be able to se...
Resolved! With Developer instances we are unable to create SNOW Incidents using Table APIs, it returns 401
Created a fresh developer instance and tried creating INC using Table APIs, it's returning 401 Unauthorized error. This was working till last month(~).From SNOW portal - REST API Explorer page it works using X-UserToken header, but from Postman it do...
Resolved! curl command to my PDI get "User is not authenticated" response
I just got a new PDI today with "Australia" release. I setup password for "admin" user account, and I can login to the "admin" account from browser successfully. Then from a Linux VM, and also tried from macbook, I issue curl commands like these:> cu...
Resolved! How is the change model chg_model value set in the change_request table?
Hi All, Our system is configured to use both flow and workflows for change and the trigger condition for the flow checks for the Change model value. This value is populated only for few change requests and the value is empty for majority of the chang...
ServiceNow Incident Alerts as Adaptive Card on Microsoft Teams
Hello Experts,Any idea and document for ServiceNow Incident Alerts as Adaptive Card on Microsoft Teams. I would like to configure this.
Looking for Advice to become ITSM Dev
Hi everyone,I recently passed both the CSA and CAD exams. I’ve been applying for ServiceNow-related jobs here in the Philippines, but so far I haven’t had much luck getting into the field. Because of that, I’m thinking of taking around two months off...
Resolved! ServiceNow Real World Problems
Hello Community,Do we have any resource where Servicenow publishes real-world scenarios that can be solved through Servicenow implementation, or do we have any such website from which we can take the example that can be implemented? Thanks & RegardsP...
SNOW Table POST API now not returning INC number and SYSID in response, it's just giving 201 status
SNOW Table POST API now not returning INC number and SYSID in response, it's just giving 201 status. It was working earlier, but now response body is empty. Any reason this is stopped ? Not finding in SNOW docs also. Please help.
how to make pdf file using script
Hi,Im trying to make a pdf file using business rule.When Im using this function in my PDI, its working well:var pdfAPI = new sn_pdfgeneratorutils.PDFGenerationAPI(); var result = pdfAPI.convertToPDF( html.join(''), cu...
Remove Welcome Page from Playbook
I created a playbook that did not have a welcome page when triggered. I started to mess around with creating variants of the playbook and that is when the welcome page came into play. I deleted all my variants and just have the base playbook, but the...
