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Create new problem task type

I know when I go into problem and click new on problem task I can edit the indicator. But I'm note sure what do do next. When I click new on the interceptor page the choices It gives don't seems to make sense. What I'm trying to do is create a task t...

brianlan25 by • Kilo Patron
  • 70 Views
  • 1 replies
  • 0 helpfuls

Resolved! HTML Field on catalog item - prevent leave page modal

Hello, I have an HTML variable that is updated via a Catalog UI Policy. An ajax call is utilized to get a URL from the server and format that as HTML code that is displayed to the end user in the catalog item. When the user clicks the link it takes t...

peterw1 by • Tera Expert
  • 159 Views
  • 1 replies
  • 0 helpfuls

PDI Offline 502 error

PDI dev310163 remains Offline. Its URL returns “502 Bad Gateway / snow_adc.” Manage my Instance shows Refresh but no Wake Instance button. Repeated refreshes have not helped. It was the same like 2 week ago.   

PDI Offline – 502 Bad Gateway

Hello ServiceNow Developer Community,My Personal Developer Instance suddenly became unavailable today.Observed issues:Manage My Instance shows the status as Offline.Clicking Refresh temporarily shows Refreshing Instance, but the status returns to Off...

MohammadFaM by • Kilo Contributor
  • 93 Views
  • 2 replies
  • 0 helpfuls

How do we make feature suggestions to ServiceNow?

ServiceNow has benefits, certainly, but let's be honest: it's missing some pretty basic things too.  For example, the wild variation of font sizes through the pages is very hard on people will sub-optimal eyesight. The "notes/activity" field on incid...

Email Notifications - RITMs and SCTASKs

Hello community,Looking for suggestions on how to best handle a notification:We have Requests that have multiple RITMs that have multiple SCTASKs. We copy comments from the SCTASK to the RITM.When an SCTASK is closed, I want to send a notification fr...