ServiceNow PDI - unable to start
I keep getting a message that says the developer instances are down for unscheduled maintenance. This has been for the last 3 days. Any thoughts?
Forum Posts
Clarification about CIS-DF exam
Hi all,I need clarification regarding the CIS-Data Foundations (CIS-DF) exam, specifically about its last date. For example, if I registered on April 1st, I understand that I have 90 days to take the exam. However, I have heard that if we do not comp...
How to Trigger a flow for outbound emails?
I want to clear the "Needs attention" flag to false when an agent replies to a case using the Compose email UI action in workspace. How can I trigger a flow that runs on this outbound email? I don't want to set the trigger as sys_email, as it is not ...
Now Mobile App - Barcode Scan to create work order
Hello, I have a client who would like to utilize a record producer we already have built for them in the service portal in the now mobile app so that users can put in tickets from their phones. The kicker is that the client would like the users to be...
Resolved! How to Migrate Decision table from Dev to QA
I have created a decision table in dev environment and now I'm trying to move that decision table QA using update set. But the migration is not happening properly.Pls suggest the ways for migration of decision table.
Resolved! Stuck in PDI waitlist - how do I cancel?
Hi, I am stuck waitlisted for an Australia PDI. I want to cancel my request so that I can request a lower version. There is no option to cancel my request on the main Developer page. It shows that I am waitlisted, but provides no option to cancel.
Create or Edit Mobile App Home Screen
I'm trying to edit the home screen on our mobile app. So far I have made it to the Mobile App Builder, selected my scope, and created a function. I see the location I need to add the function in Mobile App Configs but there is not a way to edit the ...
Issue with Task SLA list visualization in Platform Analytics Dashboard
Hi all,I have a list visualization on one of the Platform Analytics dashboards that displays data from the task_sla table. The issue is that the list does not show the latest SLA values. Even after refreshing the dashboard or the list, the numbers do...
Delegated Approvals are not visible in ESC portal for custom table not extending Task table
We are generating approval for a custom table which is not extending the task table using flow designer OOTB approval generation.These approvals are visible to the original approver but not to the delegated approver in ESC portal, in native view back...
how to restrict incident creation from calendar invites for DL
As of now we are creating an Incidents via Inbound action , but when there is a calendar invite , still it is creating Incident , How to restrict that ? I am not able to restrict subject , as it can be any
Empty records are getting inserted while inserting multiple records via import set API.
Hello All, I am trying to insert multiple records using import set API but records with empty data or fields values are getting inserted.I have gone through community answers already but didn't get any exact solution.Please help with exact root caus...
Assignment rule skipping VIT's
We have integration with Wiz running. We are finding that multiple VIT's are completely skipping the Assignment rules. The Assignment type is empty and Assignment group is empty.
Variable must contain 12 numeric characters and not allowed single space in variable regex
Variable must contain 12 numeric characters and not allowed single space in variable regex For example there are given only 4 spaces or 12 spaces on that time also not allowed
Hide the new tabs on the mobile app
We are in the process of upgrading from Yokohama to Australia and we noticed some new tabs on the mobile app. Is there a way to hide them without going through Designer?SN Agent has two new features that we do not use:1. On-Call Schedule2. Major Inci...
Resolved! Full Scan Stuck at Loading
Hello Everyone, I'm trying to run a Full Instance Scan but It eternally gets stuck at Loading. I check progress workers but nothing is stuck, I tried other users and even going suite by suite but nothing as soon As I start a Scan it gets stuck at Loa...
