Hi team,My PDI (dev190311) has been stuck on the status "Your PDI is temporarily unavailable due to infrastructure maintenance" for over 2 weeks.I tried releasing the instance through the portal options, but it didn't work. Could you please check or ...
Hi Community,I am encountering a rendering error within Service Operations Workspace (SOW) when trying to open the "Open items" navigation list menu under the Requests section.My Questions:1. Has anyone pinpointed the exact field or column configurat...
Hi everyone,I submitted a request for a Personal Developer Instance (PDI) through the ServiceNow Developer Portal around October 12–13. It has been about a week, but my request is still showing a waitlist status, and I haven't received any email rega...
Hi My ServiceNow Dev instance (PDI) is under maintenacne for more than 24+ hrs. Is this due to an outage or is it my PDI stuck? Can someone from Support team assist please. Thanks & Regards
Hi everyone,I have a requirement in ServiceNow.Requirement:When a user is marked as inactive (Active = false) in the User (sys_user) table, all incidents created by that user should automatically be moved to the Closed state.Example:Suppose a user ha...
I have a record producer, I liked it to a table u_maintenance_system.I have two fields, department and location. I have added choices to the sys_choice table, and made it that the location choices depend on the department choices.So location_1, loca...
I am looking for a guide for making Order guide Conversational. I want to know what are the best practices for doing it. Also what are the alternative if we can't make it conversational. It would be great help if anyone could guide me.Thanks & regard...
Is there a possible way to modify or update this pop-up UI page when you are trying to attach an attachment from the record in Service Operations workspace?I am trying to attach an attachment from the record in my draft email.If yes, I just want to d...
Hello, Per the screen shot below, I have a variable/field on a catalog item that is in the form of a question, I then have several question choices/answers to the question. I want the question choice "Modify Meeting Room Mailbox" to be "Active" so t...
I've created an inbound email actions (using flow designer) for replies to incident notifications. The flow works fine - the email gets added to the incident. However, when you click on Show Details of the reply, it downloads a ".do" file. Here's wh...
I have an Order Guide name New Employee and it has a playbook in the playbook for this order guide we have multiple activities that waits until the User Account lane is completed. I also have another order guide that is within the New Employee Order ...
Hello ServiceNow Developer Community,Please help investigate my inaccessible Personal Developer Instance and restore access while preserving all existing work.Instance: dev443121URL: https://dev443121.service-now.com/Release shown in the Developer Po...
Restrict attachment so it’s only available for specific assignment group. Have you ever considered the business requirement, that attachment in a specific catalogue item should only be available for a specified assignment group? I heard about this ...
I'm trying to verify that we've completed all of the "Triple DES migrations" steps, and the below verifications steps aren't being marked as complete, I haven't been able to find the KBs for the two "Not completes" and the what I've found for the CLE...
Our PDI (Australia release) answers HTTP 500 to about a quarter of new connections. The instance itself is healthy: the UI works and the same request passes on a retry. What we measured- The 500 is a static HTML page (173 bytes) with Server: snow_adc...
