Hi Team,I am in a need of mass deletion of records from location table. We closely have around 6 million records which needs to be deleted. What would be the best approach to go for bulk deletion of records.As of now we planned to delete it with fix ...
We have several embedded lists that we use for our forms and we are trying to ensure that the users do not have any ability to add list items to these embedded lists. While we have removed the edit function, the more pressing issue is the ability to...
Description:We are using the Microsoft Active Directory v2 Spoke (IntegrationHub) to provision new AD user accounts via a ServiceNow Flow. We have identified two separate gaps in the spoke's available actions and need guidance or a fix for both. Issu...
Hello experts,We are asked if we can change the font of the file being exported via the &PDF method.Is it possible?Regards,Vaine
Hello teamI have a catalog item related to inventory management. The catalog item includes an attachment variable where users are required to upload a picture of the PC.The catalog item creates a record in a custom table that contains an Image column...
Hi All, I have a requirement on the Virtual agent to have the now assist greetings message in multiple languages. In the requirement they do not want to use the automatic translation for greetings. So need to have each language to have it's own gr...
In the Service Graph Workspace, I need to hide the 'Dependency View' link for users who do not have the cmdb_admin role, while keeping the rest of the tools visible. How can I achieve this?
Hi Everyone, I wanted to share a finding regarding the system property sn_itam_restrict_asset_read and get feedback from others who are managing recent platform upgrades/installations. According to the ServiceNow documentation, the property sn_itam...
I am having an issue with a specific Service Graph Connector not being listed in the Application Manager in my development instance. I installed the Service Graph Connector for Ordr, but was having some issues with the configuration, repaired it and ...
Hi all, Can we use the CyberArk External Credential Integration to store Basic Authentication credentials for integrations? We opened a ticket with ServiceNow Support, and they confirmed that the following credential types are supported:GCPAzureCIMJM...
How can we get the "retire" button to be visible when viewing an article that meets requirements of being able to be selected for "retirement"? I viewed an article in classic Knowledge and the "retire" UI action is visible. If I view that same articl...
My parent Archive Rule is failing to run referenced 'child' Archive Rules. The goal for this archival is to archive [incident_alert] and [incident_alert_task] records when an [incident] record matching the criteria in the parent rule is found. Since ...
I have an action assignment that is configured as Server Script and it runs and calls my script include and performs some checks with no problems. It all works bar one element.The Script Include will generate a gs.addErrorMessage which appears absolu...
I am trying to get AI UX to work on my PDI. I have tried both on Australia and on Brazil with the same result.I followed the guide here: https://relay.semaphorepartners.com/aiux-docs/installing/After checking/updating the plugins listed I can see tha...
I have a Catalog Item with a List Collector for the cmdb_ci_server table. Within the Flow, I have created a Look Up Records for this table with the condition Sys ID is one of server_configuration_items (List Collector data pill from the Get Catalog V...
