How to add a table to show up in my request

vidhya_mouli
Giga Sage

I have to make the items from ast_contract table visible on My Request.

I tried to follow this: https://www.youtube.com/watch?v=R3yIZiuzwes

 

However, the table is not showing in the drop-down list. When I checked why, it looks like it will only show tables those are extended from task table. How can I make this table appear there?

In this video I show how to configure additional My Request filters in ServiceNow's Employee Center application. In particular, I add open Demand records (dmn_demand) so that they'll show under My Requests after it has been submitted. #servicenow #portal #demandmanagement #requestmanagement
4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@vidhya_mouli 

only those tables which extend task will be shown there.

ast_contract is not task extended and hence it won't come up in table list.

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Is your table extended from the Task table? If not, it won’t display the same way as shown in the video.

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vidhya_mouli
Giga Sage

I am aware that only those that extends the task table will be visible. May be my question was not clear. How to add other tables (those are not extended from task) here?

@vidhya_mouli 

you can't do anything there as that OOTB feature.

You can add a separate header menu etc to show the contracts associated to logged in user

OR
add your separate widget on my_requests portal page and that widget will show Logged in user's contract

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader