How to add a table to show up in my request

vidhya_mouli · 3 weeks ago

I have to make the items from ast_contract table visible on My Request.

I tried to follow this: https://www.youtube.com/watch?v=R3yIZiuzwes

However, the table is not showing in the drop-down list. When I checked why, it looks like it will only show tables those are extended from task table. How can I make this table appear there?

Ankur Bawiskar · 3 weeks ago

@vidhya_mouli

you can't do anything there as that OOTB feature.

You can add a separate header menu etc to show the contracts associated to logged in user

OR
add your separate widget on my_requests portal page and that widget will show Logged in user's contract

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Dr Atul G- LNG · 3 weeks ago

Hi @vidhya_mouli

I agree with Ankur—you need to create a new header and configure it accordingly. Please note that this is considered a customization.

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nityabans27 · 3 weeks ago

Hi @vidhya_mouli

You can’t make ast_contract show up in My Requests directly because it doesn’t extend task. You either need to (a) extend it from task, (b) customize the widget to include it, or (c) build a separate “My Contracts” widget.