How to add a table to show up in my request

vidhya_mouli
Giga Sage

6 hours ago

I have to make the items from ast_contract table visible on My Request.

I tried to follow this: https://www.youtube.com/watch?v=R3yIZiuzwes

 

However, the table is not showing in the drop-down list. When I checked why, it looks like it will only show tables those are extended from task table. How can I make this table appear there?

My Requests in Employee Center
My Requests in Employee Center
youtube.com/watch?v=R3yIZiuzwes
In this video I show how to configure additional My Request filters in ServiceNow's Employee Center application. In particular, I add open Demand records (dmn_demand) so that they'll show under My Requests after it has been submitted. #servicenow #portal #demandmanagement #requestmanagement
0 Helpfuls
  • 208 Views
6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to vidhya_mouli

3 hours ago

Hi @vidhya_mouli 

I agree with Ankur—you need to create a new header and configure it accordingly. Please note that this is considered a customization.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

nityabans27
Giga Guru

2 hours ago

Hi @vidhya_mouli 

You can’t make ast_contract show up in My Requests directly because it doesn’t extend task. You either need to (a) extend it from task, (b) customize the widget to include it, or (c) build a separate “My Contracts” widget.

0 Helpfuls