How to add arrows that expand or collapse the containers in Record Producer

[Alon Grod]

Hi,

In the Service Operation Workspace forms, we have OOB arrows that help us to collapse or expand the section:

In Create Incident Record Producer I used variables of type Container start and Container end in order to create sections, Is there any way to add to these sections(container variables) arrows that will expand or collapse the section?

 

[Bhavya11]

Hi @Alon Grod 

Container Start/ Container End variable does not expand/contract in Service Portal.

Please refer below links hope this helps for you

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0610329 

https://www.servicenow.com/community/developer-forum/how-to-make-collapse-of-container-in-service-po... 

https://www.servicenow.com/community/service-management-forum/collapsing-and-expanding-variable-cont... 

If my response proves useful, please indicate its helpfulness by selecting " Helpful."

Thanks,

BK

[Amit Verma]

Hi @Alon Grod 

Sections are not available in record producers. You can create containers alternatively. You can refer below post which might help you https://www.servicenow.com/community/developer-forum/how-to-make-collapse-of-container-in-service-po...

Thanks and Regards

Amit Verma