How to add cc in notification activity of workflow
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ā03-10-2025 09:51 AM
I have to send notification to requested for user and in the cc I have to add catalog task assignment group members
How should I do this
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ā03-10-2025 10:56 AM
Hello @SHALIKAS
Using default notification activity you cannot add CC. You will need to go via "mail_script"
email.addAddress function to specify Cc and the recipients.
Then you will need to call that ${mail_script} in your notification to make it work.
Kindly mark my answer as helpful and accept solution if it helped you in anyway,
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
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ā03-12-2025 07:31 AM
you didn't share how are you sending notification from workflow?
are you using eventQueue() based approach?
Are you using Notification workflow activity?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader