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How to add clickable hyperlink in the worknotes/ comments

mounika7675
Tera Contributor

Hi,

 

I have a requirement.

 

In the Work Notes or Comments field, if a user enters any URL or website link, it should automatically appear as a clickable hyperlink.

This requirement should apply to any record type, such as Incident, Problem, and others.

Sometimes users may enter descriptive text along with the URL. In such cases, only the URL portion should be identified and rendered as a clickable hyperlink.

The URL can belong to any website, such as Workday, Jira, or any other external or internal application.

 

Need help in this please.

Thanks in advance 🙂 

6 REPLIES 6

@mounika7675 

Hope you are doing good.

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@mounika7675 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader