How to add clickable Link/URL in Agent Workspace List

[SNOW Support]

Hi All,

Do you know if there is a way to show clickable Link/URL in List within Agent Workspace.

Thanks in Advance.

[Maik Skoddow]

Hi @SNOW Support ,

I'm afraid it is not really clear what your question is about. Please provide more details and especially a screenshot.

Kind regards
Maik

[SNOW Support]

Hi Maik,

Am trying to show clickable Link/URL in List within Agent Workspace list as described in the following post and found that the this solution doesn't work on Agent Workspace.

https://community.servicenow.com/community?id=community_question&sys_id=95ad036ddb9cdbc01dcaf3231f961961

Please let me know how to make show clickable Link/URL work on Agent Workspace list.

[Maik Skoddow]

Hi @SNOW Support ,

to the best of my knowledge there is no solution for displaying a calculated field including [code] blocks at Workspace lists as that formatting is only recognized at U16.

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

[Maik Skoddow]

Hi @SNOW Support ,

Did my reply answer your question?

If so, please mark the appropriate response as "correct" so that the question will appear as resolved for other users who may have a similar question in the future.

If not, please tell me what you are still missing.

Many thanks & kind regards
Maik