How to add incident-task to incident record through business rule?

[kgomez222]

Hey, I need to create an incident-task record in response to an incident being created with critical priority.

so far this is my script and it doesn't seem to be inserting anything into the related list of incident task. 

(function executeRule(current, previous /*null when async*/ ) {

try {
var incidentTask = new GlideRecord('incident_task');
incidentTask.initialize();
incidentTask.short_description = 'This critical incident has been submitted involving your team member. Close this ask as a sign of acknowledgment';
incidentTask.parent = current.sys_id;
incidentTask.assigned_to = current.caller_id.manager;
incidentTask.incident = current.number;
incidentTask.insert();
} catch (error) {
gs.log(error + 'test');
}
})(current, previous);

Nothing is being populated here. 

[Ishaan Shoor]

Hi @kgomez222 

Please find attached the Business rule XML record, do update your when to run and conditions in the BR.

[kgomez222]

Thank you ishaan! it works! appreciate the help