How to add KB native view link so the approver can easily review/approval without too many clicks

sasipriya
Tera Contributor

‎01-08-2024 03:13 AM

Hi Team,

 

Can anyone please help me with the below requirement?

The Approval for Knowledge Article has no information or link. So, we need to add a native view link so the approver can easily review or approve without too many clicks. Please see the attached screenshot for reference.

 

Thanks,

Sasipriya

 

 

 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to sasipriya

‎01-08-2024 04:17 AM

Hi @sasipriya 

 

Have a look here

 

https://www.servicenow.com/community/hrsd-forum/when-approving-knowledge-from-esc-i-want-to-be-able-...

 

 

Also try to put your question here as well

 

https://www.servicenow.com/community/knowledge-managers/bd-p/knowledge-managers-forum-board

 

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