How to add knowledge base KB article link to email script in servicenow?

[Community Alums]

Hi @Nandhini Sri ,

Please use this solution: https://www.servicenow.com/community/developer-forum/how-to-add-kb-article-in-notification/m-p/13766...

[Nandhini Sri]

I tried this script , but not getting the link in email please help on this?

var tpsa = new GlideRecord("kb_knowledge");

tpsa.addQuery("number", "KB0017341");

tpsa.addQuery("sys_id","c07f3860879831d8dbbc63583cbb3557");

tpsa.query();

if(tpsa.next())

{

template.print("<a href='" + gs.getProperty('glide.servlet.uri') + "kb_view.do?sys_kb_id=" + link.sys_id + "'>" + link.number + "Click here </a><br/>");

}