how to add multiple records in the list type field in workspace

ShirishGajbhiye
Tera Contributor

Hi All,

 

I've a use case where I've a list field referring to a custom table and users want to select multiple records when the search in the field. When I select the search option on the field, I see below records:

 

ShirishGajbhiye_0-1720592823889.png


We want such check box to allow user select multiple records:

ShirishGajbhiye_1-1720592978465.png

 

3 REPLIES 3

Mark Manders
Giga Patron

Not sure if you are in the same situation, but a possible cause can be found here: https://www.servicenow.com/community/itsm-forum/agent-workspace-checkbox-selector-for-multiple-recor...

 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

I'm facing issue with the field in the form. I believe Declarative Action won't be the solution in my case. 

Your screenshots show lists, not forms, so unclear what you mean. 

Next to that: did you try the solution, or did you just assume it won't work? If there isn't an action to be performed on selected records, you can't select records. 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark