How to add New state like preexecution in problem record and making it default

[Dr Atul G- LNG]

Hi @Sonalp2695 

May I know what is the use case of same? You need to create a new State and then set as default. 

You can use state model to configure it.

[Sonalp2695]

Hi @Dr Atul G- LNG 

I want the initial stage to be Pending instead of New ,post that it show moved to New on save , 

I tried to go via state model but it's not working as by default it's coming as New . ,  

[Dr Atul G- LNG · Accepted solution]

Hi @Sonalp2695 

You need to make changes here

replace one with the Pending state value

[Sonalp2695]

Thanks ,

It did worked , I  made few changes in dictionary override and process flow and state model . I got my desired Solution .

Thanks for your Guidance/help