Prod instance not Asking user id & Password when login But Dev & QA is asking

Sirri
Tera Guru

Hi All,

 

For me when I login into PROD - Instance password and user id is not asking, it will automatically login. But when I try to login In Dev & QA instance User Id & Password is asking why this happing. Please let me know.

 

Thank you

1 ACCEPTED SOLUTION

Hi @Sirri 

 

The screen shot of property page only. May be try to repaid teh SSO plugin once. 

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12 REPLIES 12

Sumanth16
Kilo Patron

Hi @Sirri ,

Please check SSO is enabled (or) not for all lower instances.

Thanks & Regards,
Sumanth Meda

Community Alums
Not applicable

Hi @Sirri ,

Usually in Prod instances, you have SSO enabled, so when you enter the URL , it just takes you logged in.

So, check with your other team members if SSO is enabled for dev & QA too or not.

 

Hi @Community Alums , 

 

Please let me know where It can check it is enabled or not.

 

Thank you

Community Alums
Not applicable

Hi @Sirri ,

two ways to check which is coming in my mind :

1. 

Look for Source Attribute in User Table generally its set with AD OU Details and if this value is set USER can not login using any local password.

refer below fields for your reference.

 

SandeepDutta_0-1707973840230.png

 

2. 

On user table there is SSO Source field

By default SSO source is populated manually with the sys_id of the IDP that the user belongs to.

You can use that to distinguish

 

SandeepDutta_1-1707973881237.jpeg