How to add "Take me to the incident" link in the email body using flow designer ?

Shrinidhi Amin
Tera Contributor

How can we call the mail script using flow designer or how can we add the take me to the incident button in the email body

1 ACCEPTED SOLUTION

Hi,

use this to add link in your Flow

Flow Designer Record Link Generator

OR

call the event from flow and link notification with your event

regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

how are you sending email?

is it via Flow designer?

you cannot call email script from Send Email action of Flow designer

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Yes 
I am sending email using flow designer 
So how can I add Take me to the incident link in the email body 

Hi,

use this to add link in your Flow

Flow Designer Record Link Generator

OR

call the event from flow and link notification with your event

regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

I tried using this method as mentioned in the word but its not working 

Could you please guide me on this