How to Add Requested Item Variable to Flow Approval

[kshaw]

I have numerous Catalog Items that use catalog variables to collect various user names

• Supervisor
• Budget Approver
• Principal Officer
• etc.

How do I get these variable values into a Approval Action in a SubFlow? These names can not be dot-walked from the sc_req_item to fields (e.g.: opened_by, requested_for).

[MrMuhammad · Accepted solution]

Hi,

Please use Get Catalog Variables Action in the flow that will allow you to get the required variables. Once you have them then you can use them throughout the flow.

Add your subflow in the flow and pass these variables as an input to be used inside subflow.

Please mark this helpful/correct, if applicable.

Regards,

Muhammad