How to Add SLAs to Catalog Tasks Created via Flow Designer

[Christine30]

Hello:

I am using flow designer to create Catalog Tasks, and I would like to associate each task with a different SLA Definition.  What is the best way to do this? Thank you.

Flow Designer Catalog Task 1 ("do something") => SLA 1
Flow Designer Catalog Task 2 ("do something else")  => SLA 2

Christine

[Jon23 · Accepted solution]

One way is to have a unique identifier on the Catalog Task, then your SLA Definition start condition to trigger off the identifier.

example: Prefix Catalog Task short description with 'SLA1' when creating the task and use that in the start condition.