How to add the attachment from a catalog to Flow email action
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‎09-06-2022 02:26 AM
I have a Catalog item with an attachment variable.
Using Flow Designer, I have a Send Email Action and I want to add the attached file from the Catalog item.
Please help if coding is required or what is the appropriate Action to use and Target record.
Thanks
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‎09-06-2022 02:31 AM
Hi,
so you want that file attached to variable to be included in email?
If yes then you want to send email based on RITM table right?
then you will have to use scripting for this and don't send email from Flow
Steps:
1) copy that file from attachment variable to RITM record
I shared solution for this; enhance it
Disable ZZ_YY prefix from attachment when added through record producer
2) Create new email notification and then in the email notification use the Include attachment checkbox = true
3) Don't send email using Flow; instead allow email to trigger based on event or based on update with proper condition
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-06-2022 02:59 AM
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‎09-06-2022 03:06 AM
I already shared the approach/solution above.
also check this
How to embed a link to a specific record in an email from within Flow Designer
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-06-2022 06:37 AM