How to add the Submit button to a catalog item

velvet
Mega Guru

I have a Submit button   on catalog items Hardware Request, Permission Request, Application request form. But it is not on the Report request form from the portal view.   How do I add the Submit to this form from portal view?

1 ACCEPTED SOLUTION

velvet
Mega Guru

I resolved my issue with the Submit button... Yeah ME!!!!!


On the catalog item table I had to set these columns to false:


No Cart


No Order


No order Now


No Proceed to checkout



And Now the SUBMIT button is there


View solution in original post

25 REPLIES 25

velvet
Mega Guru

They have Desktop and Mobile, all of them.


It's interesting why it do not show submit button for one catalog item while you use same widget to display all other catalog items that show submit button.


To confirm this in a much better way can you do this and let me know what you observe



Open any catalog item that is working well like showing 'submit' button in portal. Then in that browser URL as shown below replace the last alphanumerical part with your "Report request" catalog item sys_id and hit enter.


Did you see the submit button?



find_real_file.png


velvet
Mega Guru

I did everything you said and the Submit button is there...... I am confused


velvet
Mega Guru

So what is the issue when I go directly to the Report form from the portal?


Hmm! then you must be using different widget/page for this specific catalog item. in order to confirm that,



for widget, Ctrl+Right click on your report request form and a working catalog item to check both name if they same like below


find_real_file.png



for page, check browser URL like below and confirm Report request form uses same id value in Url


find_real_file.png