- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-08-2022 09:07 AM
so i need to add another option to a reference variable on a catalog item.
I went to maintain items and to the catalog item then to the variable needed but it only gives me the name of the variable and the actual reference name. where do i go to edit the reference (list) to add to the list.
Solved! Go to Solution.
- Labels:
-
Service Portal Development

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-08-2022 09:18 AM
Hi,
You cannot add options there.
You need to open the reference table and add records there.
For suppose, in your reference variable, if table name is shown as incident then go to incident.LIST and create new record there.
Mark as correct and helpful if it solved your query.
Regards,
Sumanth
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-08-2022 09:17 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-08-2022 11:24 AM
well this reference field is where the list is, however i need to edit the list im referencing and not the option i chose itself

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-08-2022 09:18 AM
Hi,
You cannot add options there.
You need to open the reference table and add records there.
For suppose, in your reference variable, if table name is shown as incident then go to incident.LIST and create new record there.
Mark as correct and helpful if it solved your query.
Regards,
Sumanth
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-08-2022 11:25 AM
i was able to accomplish this.