How to Add to Header List

[tiguin2798]

I have recently created a new change model and I am trying to add it to the header list from incident forms. I am not seeing an option on the header list itself to configure this. How would I go about adding 'Create New High Change' to this list of options?

[Tony Chatfield1]

Hi, if I understand your post correctly then you will need to create a new UI Action.
UI actions (servicenow.com)

For reference, these are the OOB Change Ui actions in PDI

/sys_ui_action_list.do?sysparm_query=nameLIKEchange%5Etable%3Dincident&sysparm_view=

[tiguin2798]

I have started creating my UI action, but when trying to create a high priority change from an incident I get a page that states 'undefined'. I am new to Java Script and am attempting to compare the UI actions for Normal and Emergency change creations. Can you confirm if there is something here I am missing that needs to change?

Emergency:

(function(current, previous, gs, action) {

    var target = {};

    target.table = current.getTableName();

    target.sysid = current.getUniqueValue();

    target.field = 'rfc';

    try {

        target.isWorkspace = (typeof RP == 'undefined');

    }

    catch (err) {

        target.isWorkspace = false;

    }

    gs.getSession().putProperty('change_link', target);

    var changeRequest = ChangeRequest.newEmergency();

    changeRequest.setValue("short_description", current.short_description);

    changeRequest.setValue("description", current.description);

    changeRequest.setValue("cmdb_ci", current.cmdb_ci);

    if (changeRequest.hasValidChoice('priority', current.priority))

        changeRequest.setValue("priority", current.priority);

    changeRequest.setValue("sys_domain", current.sys_domain);

    changeRequest.setValue("company", current.company);

    changeRequest.insert();

    action.setReturnURL(current);

    action.setRedirectURL(changeRequest.getGlideRecord());

})(current, previous, gs, action);

My High Priority Script:

(function(current, previous, gs, action) {

    var target = {};

    target.table = current.getTableName();

    target.sysid = current.getUniqueValue();

    target.field = 'rfc';

    try {

        target.isWorkspace = (typeof RP == 'undefined');

    }

    catch (err) {

        target.isWorkspace = false;

    }

    gs.getSession().putProperty('change_link', target);

    var changeRequest = ChangeRequest.newHigh();

    changeRequest.setValue("short_description", current.short_description);

    changeRequest.setValue("description", current.description);

    changeRequest.setValue("cmdb_ci", current.cmdb_ci);

    if (changeRequest.hasValidChoice('priority', current.priority))

        changeRequest.setValue("priority", current.priority);

    changeRequest.setValue("sys_domain", current.sys_domain);

    changeRequest.setValue("company", current.company);

    changeRequest.insert();

    action.setReturnURL(current);

    action.setRedirectURL(changeRequest.getGlideRecord());

})(current, previous, gs, action);