How to add URL under Describe Needs in Order guide (Employee Center)

DaMa2
Tera Contributor

Hi guys,

Can you advice how to add URL under Describe Needs in Order guide (Employee Center)?

I need the link to open directly from Employee center and  create new users directly instead to go to user table.

Screenshot attached how to should be displayed.

Thank you.

Regards

DaMa

1 ACCEPTED SOLUTION

RaghavSh
Kilo Patron

@DaMa2 You cannot add that under describe needs as that will lead to widget customisation which is not recommended by servicenow.

You can add that in description of order guide using the "insert/edit" link functionality highlighted in the screenshot below. You can add that at the top of your description. It will be highlighted as link on the employee centre portal

 

Screenshot 2023-10-05 at 5.35.45 PM.png


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

View solution in original post

2 REPLIES 2

RaghavSh
Kilo Patron

@DaMa2 You cannot add that under describe needs as that will lead to widget customisation which is not recommended by servicenow.

You can add that in description of order guide using the "insert/edit" link functionality highlighted in the screenshot below. You can add that at the top of your description. It will be highlighted as link on the employee centre portal

 

Screenshot 2023-10-05 at 5.35.45 PM.png


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

DaMa2
Tera Contributor

Thank you Raghav!