How to add user criteria or company criteria to Guided Tour feature

[sam222]

Hello everyone,

I am not a developer, so I hope the team here can help me.

We are rolling out a shared Portal to one of our subsidiaries with custom branding... since they are new users to ServiceNow portal, I am working on creating a Guided tour. The content is very specific to the users of this new company (Company X). 

Question is, how can I ensure that he guided tour is only shown to the users of Company X? (I don't want to use the role features to control this).

Hope you can advise. 

[Community Alums]

Hi @sam222 ,

 I don't think there is a user criteria but you can use it based on "Roles"

Follow the steps : https://docs.servicenow.com/bundle/utah-platform-user-interface/page/build/help-guided-tours/task/ad...

[Community Alums]

Hi @sam222 ,