Can nayone help me with this please ?I need a Yes/No checkbox on incident/task form with name as Advisers Consulted and i want it to be mandatory.Mechanism behind this is that the person who is working on the incident if he/she is taking help from ad...
Hi,We recently moved to ServiceNow from RemedyForce. When we had Remedy running, it was able to monitor a mailbox in our domain, i.e. help@ourdomain.com for incoming messages. This meant people could email the mailbox to automatically raise a ticket,...
What is a Form Section Section "Element"?? I know what an element is (DOM wise), but I'm unclear what it means in ServiceNow. I've googled this and cannot find the answer.What I'm trying to do is the following:I have a custom table, that creates ...
I have a CMS login page set up for our end-user facing interface that we've developed using ServiceNow's CMS. The issue I'm seeing is that if a user is not logged in but attempts to access some page in the CMS via a direct link (like servicenow.com/m...
Hi all,How to make module visible for a particular group only?
Hi folksIn new module is there a way to create a list of records based on a certain table without pre loading the records? (please find attachment for illustration) This is kind of annoying when all the records are pulling out; I can set a filter c...
Hi everyone,I have been asked by my colleague about what the implications might affect a inherited data table in ServiceNow. I have gone through a few articles1. Inheritance vs table expansion https://community.servicenow.com/thread/1944672. SN...
In the Report's module, when creating a report on the Task[task] table, in the Available fields selection List following the fields that exist on the Task table are additional fields in "Red" available for selection on the report. There are over ...
I have a variable set: Contact Info that is applied to every item in my service catalog. I have a variable within this set called Ship_to. I only want Ship_to to be visible and mandatory if the items billable(sc_cat_item_billable) flag is true.I have...
Hello,A quick question - how do I stop a UI Action on one table showing on an extended table? I have tried specifying various criteria on the condition based on differing fields, but it's all a bit messy. Is there a simple condition argument that we ...
Hi Guys,We want to add additional fields below the slushbucket for the "pm_m2m_portfolio_project" table. I tried this by personalizing the 'sys_ref_list' list view for this table as per information on the Customizing the Slushbucket - ServiceNow Guru...
We have a resolve dialog to be able to close mutliple incidents at the same time.The form view for this has 5 fields you need to fill in.In the field Ticket type I want to hide one of the values. Is this possible to do?I've tried to make a client scr...
Hi all,I'm trying to do the following:I have a catalog item client script where I want to populate a field of this catalog item form with a value of a variable from a requested item.Hereunder is my snippet code: //I set 2 variables to find needed ...
1) Can we create work orders for catalog items?? How??2) Can we create various tasks in work orders ??
Hi All,I want to add form loader on incident form.whenever form is trying to load some timer icon(or please wait message) should appear on screen before it completely loads.has any one implemented this before. Please provide the solution.Thanks,Prita...
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