Looks like we can hide and unhide the entire VS but incase of removal of values from the underlying variables we have to setValue to indiv variables ?Do we have a workaround ?
I have been racking my brains out, how to create a UI Action, and have it set the work notes to mandatory A UI Policy will set it, but the state will have been updated by then. Not much use. I have been trying to use the article listed here, such as ...
We had our CMDB in an SQL DB and wanted to import it in SN. In the "Model Categories" table, we set "Enforced Verification" to true for all classes that we will be importing, so no assets are created. We want to do this manually. Seeing we don't have...
Hi all,I have this jelly script in a UI page (HTML part)<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"><button id="add_attachment" type="button" onclick="saveCatAttach...
Hi,There are 2 fields on the form :test : choice field (yes/no)test1 : reference fieldCase 1 : If no is selected from test, test1 should clear the value if it has any.Case 2 : If yes is selected in test, then test1 should be mandatory.Case 3 : In tes...
Hi Folks,We're scheduled to move our instance to Fuji in November, and in our current development to identify bugs and issues with the upgrade, I've come across an issue with Reference Decorations and UI Macros.In Dublin (Current) - we were using cod...
Hello, Is there a way to set a default value ONLY if certain conditions on the record are true?As an example, I want to set a default value on an Asset Tag ONLY if the CI type is not a network adapter or storage.Thanks!
Hi All,We are facing a lot of slowness on Geneva when a incident form is loaded, so we are trying to uncheck some of the activity fields to false , Right now their are around 10 fields configured on Activity log. So i am trying to check only addition...
Hi there,The gs.beginningOfLastWeek(), gs.beginningOfThisWeek(), etc. all start on Monday. We need them to start on Sunday. Is there any way to specify a different day of the week? We tried setting the glide property for first_day_of_week to Sunday, ...
Hi All,I have a doubt,I have created a ACL that allows only admin users to write access Assigned to field for which i have created a simple ACL.But nowI want that if the state of the incident in incident form is only resolved or any state as i want ,...
Hi,Can anyone tell me the list of configuration changes or important changes that are not tracked by an update set?I understand that, update sets capture configuration changes and leaves out task or process data. But I have heard that update sets lea...
Friends,I am running below background script. As shown in output, count is 1 but number returned is "undefined". Please help me in getting the correct number?var abc = new GlideRecord('change_task');abc.addQuery('number', 'CTASK0023280');abc.query();...
How to impersonate system user as an admin?
Greetings!I have a field in the incident table, opened_at. I would like this field to be populated with the current GMT date and time instead of the user's local time preferences.I created a dictionary over-ride using this javascript snippet:===> jav...
We would like to provide some instructions, but only on a new record form. There is a use case to allow some users access to the regular form but in specific cases we want to make sure that appropriate record producers are used. We added an Annotatio...
