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Resolved! how to hide portal header when opened in navpage

Hi everyone,Is there any way to hide portal header when it is opened in navpage? Also Customer wants to keep it hidden in all pages when opened in navpage. But in the SP, header should be displayed. I searched it, couldn't find any solution yet. Any ...

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alper by Kilo Contributor
  • 3662 Views
  • 2 replies
  • 2 helpfuls

Set Assignment group depend on the service Offering

Hello Guys.I am trying to auto populate the assignment groups on the finance form table according to the value on the Service offering filed. I managed to make it work but after I selecting the Service, the system display the following error message ...

S M by Tera Contributor
  • 2724 Views
  • 3 replies
  • 0 helpfuls

Resolved! Creating Workflow to add and remove users from assignment groups

Hello All,I am fairly new to ServiceNow and continuously learning new skills and techniques everyday. I have just begun working with Workflows and had a quick question. I am looking to build a slight automation process for users, and was wondering if...

aismail by Kilo Contributor
  • 8456 Views
  • 29 replies
  • 9 helpfuls

Resolved! How to properly set integer value?

Hello,I'm working on some values that are calculated with a ScriptInclude through a ClientScript with GlideAjax, but the returning value comes with a ".0" and it won't let me submit.How do I take that part away?You can see that the ".0" in "Horas Des...

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AndresGT1 by Giga Expert
  • 8017 Views
  • 6 replies
  • 1 helpfuls

I have retrieved an update set twice from Dev to QA

I have retrieved an update set twice from Dev to QA, one through remote instance and the second through retrieved update sets -> export XML. So basically now in my QA instance, i have duplicate update set. My question is can i delete one of them?? Or...

Ronak3 by Tera Contributor
  • 2997 Views
  • 9 replies
  • 2 helpfuls

Resolved! How to update comments in RITM with a particular user name

Hi All,In one of my service catalog item, I have an approval and then based on that user is getting added to servicenow groups. I have provided script to update comments field along with user addition. Now when ever user is added to groups, the work ...

Resolved! Add an organization to the Company table.

How do you add an organization to the Company table.   I have found the definition and schema, but no way to actually view the entries or add them.   I am new to ServiceNow so any direction on how to get to it would be helpful.

bobmorse by Kilo Contributor
  • 2709 Views
  • 7 replies
  • 2 helpfuls

Resolved! Delegate not able to see task details

helloCertification task is assigned to user A and user B is his delegate.user B is not able see the task content as there is one ACL defined.Below is the screenshot of ACL.Delegate of the assigned to is not able to see all the contents like related l...

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Nikita35 by Kilo Guru
  • 1316 Views
  • 3 replies
  • 0 helpfuls