How to analyse Headers of email which we receive at servicenow mail box

[Community Alums]

Hi All,

I need to give when to run conditions for inbound actions..

I have a email which is coming to servicenow mailbox, Could some one help me how to analyse header of email. Like to give when to run conditions in inbound actions.

Below is the header of email.

=========

Return-Path:<proddata@aaadata01.xxx.com>
Delivered-To:<xxxdev@xxxdev.service-now.com>
Received:from bbb.iad0.service-now.com
by bbb.iad0.service-now.com (Dovecot) with LMTP id TWGWFYZYtFqhfgAAVjKaqw
for <xxxdev@xxxdev.service-now.com>;

-===========

Regards,

Roopa

[SanjivMeher]

You should be able to compare the header in the condition

[Community Alums]

Hi Sanjiv,

Thanks for reply..

That means headers starts with "Return-Path:<proddata@aaadata01.xxx.com>"

Or 

headers contains "Return-Path:<proddata@aaadata01.xxx.com>"

Which one will be more accurate..

Cant i give like from "proddata@aaadata01.xxx.com"

Note : i have created one user with this email id.

Regards,

Roopa

[SanjivMeher]

Headers contains Return-Path:<proddata@aaadata01.xxx.com> or From Contains proddata@aaadata01.xxx.com will be more appropriate

[Community Alums]

Sanjiv,

From Contains proddata@aaadata01.xxx.com   this is not there , Only we can give like from 

Regards,

Roopa