How to apply custom template to knowledge interceptor and apply the template to the new form?

[Mark Weber2]

I have a requirement to add a user created knowledge template to the Article Template Selector. This should open a new knowledge article and apply the template. How do I automatically apply the template to the new record, and build the new target URL? Thanks in advance.

[Ashutosh Munot1 · Accepted solution]

HI,

We can apply a template using script and at the end we can redirect it to URL which you want:

https://docs.servicenow.com/bundle/london-platform-administration/page/administer/form-administratio...

Thanks,
Ashutosh

[Anish Reghu]

Hi @Ashutosh Munot1 ,

Can you please share the solution to apply the template here? The above link does not work.

Regards,

Anish

[Allyson Little]

If you still need this, I got a redirect using the original author's link so i just searched for "Scripted Templates" which brought up this result 

Hopefully that's enough breadcrumbs in case the url changes again. 

[Mark Weber2]

Thank you, Ashutosh, that is what I needed!