How to attach a knowledge article from the record producer to the incident

[Abigail]

I have a Contextual Search on my record producer but what I need to do is attach a KA to the incident when the record producer is submitted.

Any idea how can I make this possible? What are the steps? 

[SanjivMeher]

Do the user make a selection of the knowledge article on the record producer?

[Tai Vu]

Hi @Abigail 

Similar to Contextual Search, when you find and click Attach article to a record, it will generate a record into the Knowledge Applied to Tasks [m2m_kb_task] table.

So you can try to reuse OOTB functionality, it's managed in the KnowledgeAjaxSNC script include with the 

kbAttachArticle function.

Or you can custom your own one in the script box inside the Record Producer.

Cheers,

Tai Vu