How to attach file from a local machine to a particular record.

[Vishal_Jaiswal]

My local machine folder(Documents) has a list of attachments with different types like PDF, JPG, etc.

The attachment file name starts with incidentNumber_fileName. For example: INC123456_users.pdf.

Requirement: I have to attach these attachments to their corresponding incident. How to do this?

[Rafael Batistot]

Hi @Vishal_Jaiswal 

The bast way is drag and drop or may you follow those instructions 

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/use/using-forms/task/t_Ad...

[Vishal_Jaiswal]

I have to do this through a script because there are large no of attachments.

[Rafael Batistot]

@Vishal_Jaiswal 

Via script only work if the attachment is in ServiceNow, in the table sys_attachment

If your files are out serviceNow maybe  necessary to use external languages that integrate via ServiceNow.

I’m not safe that work but I can found some tutorials that to use powerShell

in ServiceNow, the best approach to do it is via clip 

 

https://youtu.be/sjqutAvjXhY?si=I-wofqBrsD73xj7V

[Ankur Bawiskar]

@Vishal_Jaiswal 

what's the business requirement?

Users can always browse files from local machine and add to record using paper-clip icon.

why to have script for this?

If my response helped please mark it correct and close the thread so that it benefits future readers.