how to attach the excel sheet by default in catalog item variable

[nukac]

i have one requirement i need to create a one variable that variable contain by default one attachement,kindly suggest how to do this requirement

[shloke04]

Hi,

tried again on my personal instance and it works absolutely fine. Can you Remove the existing attachment from the catalog Item and upload the same again.

Navigate to sys_attachment Table, get the latest entry from there containing the file you just uploaded. Right click on that Record and click on Copy Sys_id.

It should work. Let me know if still you are facing any difficulty.

Regards,

Shloke

[rkreddy]

Hi @shloke04 and @Sampath ,

I got the same requirement. But I have a doubt regarding this, as we do this in development and when migrating to prod, do we need to upload the attachment manually again in prod and copy the sys_id of that attachment in prod?

[soumya17]

Hello @shloke04 ,

This is not working from the service portal.

From the backend it is fine..

Can you help me.?

Thanks

Soumya

[chirag_bagdai]

Check the URL when you get error "Requested attachment does not exist".

[nukac]

Thank you chirag its looks good fine

small issue i want to put mandatory that attachment when submitting the form i wrote on submit script it considering the form header paper clip.not   my custom attachment.

i gave variable type "macro with label" label name "Beeware parameter upload".

Here with out uploading the file form submission going...it should not happen..

please suggest me.