How to auto approve a request (RITM) if the manager is raising the request on behalf of the user

Satya61
Tera Contributor

‎01-10-2024 06:13 AM

Hi all,

 

Can anyone help me with the below query.

 

The Manager of the requester must approve. However, if filled by a manager for a user, then it is auto approved through flow designer.

 

Thanks in advance.

Satya

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-10-2024 09:22 AM

Hi @Satya61 

 

OOTB Sub flow, Manager approval call, and in that if requested for .manager is same as manager , state approved = Approved.

 

https://developer.servicenow.com/dev.do#!/learn/courses/utah/app_store_learnv2_flowdesigner_utah_flo...

LearnNGrowAtul_0-1704907360185.png

 

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