How to auto logout of the session if inactive for more time???

mallikarjunared
Tera Contributor

‎08-25-2015 10:30 AM

Hi All,

I forgot to logout the session and closed the chrome window in my friend laptop. After two days when my friend opened my developer instance URL, he is able to login successfully without verifying credentials.

How can I make my instance to ask for credentials if the session is inactive for more time? Is it possible to auto logout if it is inactive for more time? Any suggestions is highly appreciable.

Thanks a ton in advance for your help.

Regards,

Malli.    

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5 REPLIES 5

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

‎08-25-2015 10:31 AM

Hi Malikarjuna,



Please check the below link for more info.


http://wiki.servicenow.com/index.php?title=Modifying_Session_Timeout


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mallikarjunared
Tera Contributor
In response to Pradeep Sharma

‎08-28-2015 03:48 AM

Hi Pradeep,



I created new sys property as per the link, but still it is not working.



Any other pointers from your end???


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Pradeep Sharma
ServiceNow Employee
ServiceNow Employee
In response to mallikarjunared

‎08-28-2015 03:57 AM

Clear the cache of the instance and check once.


Also logout and login once.


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bernyalvarado
Mega Sage

‎08-28-2015 06:26 AM

Hi, the following may be helpful:



http://wiki.servicenow.com/index.php?title=Installation_Exits#Customizing_Login_for_Selective_Sessio...



Thanks,


Berny


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