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02-06-2023 02:49 AM
Hi,
I have the record producer 'Create Incident' which create a record in incident table. On the incident table i have the fields assignment group and assigned to. How can I auto populate these fields using the record producer based on caller_id value from the record producer?
Solved! Go to Solution.
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02-06-2023 06:02 AM
@Alon Grod you can write something like this in Record producer script
Define like this in conditions
In action give group name.
Bharath Chintala
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02-06-2023 06:02 AM
@Alon Grod you can write something like this in Record producer script
Define like this in conditions
In action give group name.
Bharath Chintala